Contact Us
Due to COVID-19 our lobby is closed to walk-in customers.
Temporary Policy for Billing Office and Bill Due date during COVID-19 Emergency
Documents are available in our entry way and can also be found here.
PLEASE call 843-4654 to talk to a Customer Service Representative if you need assistance.
Drop boxes will be emptied multiple times throughout the day.
Disconnect or New Service Forms
You may email forms to: customerservice@cabotwaterworks.com
Or drop forms in our drop box at both entrances. Click here for a map of our drop box locations.
Bill Payment Options
Customers have these option to pay their bill:
*Cash or Check in person during business hours.
*Debit card, Credit card and eCheck payments can be made by calling 1-866-729-2549 or at www.payclix.com/cabotwaterworks
All Debit cards, Credit cards and eChecks will be charged a fee.
*Mail in check to Cabot Waterworks
*Drop payments off in the Payment Drop Box outside the Cabot Waterworks office.
*Electronic bank drafts to automatically draft payment on the due date each month at no charge.
Commission Meeting Schedule
Cabot WaterWorks Commission meetings are held at the Cabot WaterWorks billing office at 6:30pm in the conference room on the 4th Thursday of the month. While the office remains closed due to COVID-19, the monthly commission meetings may be joined by web conference using Zoom. Click this link for directions to our Zoom meeting.
